Point of Sale (POS) Glossary
A gratuity is a tip. Historically, tips were given before service (to insure promptness), and gratuities were given afterward. Now both words are interchangeable.
Some businesses, such as restaurants, salons, and other merchants that provide services, accept tips from customers. Tips show a customer’s appreciation for good service and help to motivate staff.
A point of sale system can print a receipt that allows a customer to add a gratuity, and then the total transaction is adjusted. A POS can also be programmed to add gratuities automatically.
Though tips are usually optional, some merchants may require tips under certain situations. For instance, a restaurant might automatically add an 18-20% tip to all parties with six or more people. This ensures fair compensation for the waitstaff serving a large group. Some businesses may automatically include a gratuity in the total, and the customer has the option to remove or add to it.
An eCommerce website is open 24/7 and accessible from all over the world. Being online and having physical store opens your business to a global market.
You’ve probably been at the register at the grocery store and asked if you wanted to contribute money to a charity as you checked out. Maybe you donated, or perhaps you found it was annoying. It might have depended on your mood that day, or possibly the charity was a deciding factor.