Many people new to retail might say the number one feature they look for is free or cheap software or systems. While a free demo or limited version of a POS system might entice some, they soon find out that they have to pay for the features they need. And with demos and limited software, they run the risk of being completely shut down and having no customer support. Retail iPad POS system or offline POS app android software might wind up costing them business.
Steer clear of offers that seem too good to be true and can wind up being a headache once you run into trouble. Consider your total cost of ownership, which includes software, hardware, and any monthly fees, including gateways and processors. Be sure to work with a company that is transparent about your bottom line and has established relationships and discounts available to you. They should also answer all of your POS related questions.
Another big catch with free software is compatibility with your back-office software/equipment, terminals, printers, websites, etc. If you choose a cloud-based system with compatible POS term, then you do not have to worry about any back-office or register problems and can concentrate on your business. Even POS eCommerce is made more simple with a cloud-based system.
When choosing to buy POS machine and systems, most people do not want to install more than they need right now. This presents a challenge when selecting an old-fashioned POS system because many of them are not easily scalable. You can wind up having to replace equipment and pay to expand licenses as your business grows.
Choose a cloud-based system that lets you get just what you need right now, but is easy to add to as you expand. Some basic features of POS system you will want immediately, others you will want in the future. And with a cloud-based system, enhancements become immediately available to you.
What features do you need for your POS? With many systems there are costs and delays to add more functionality if it is even possible. You want to choose a system that is capable of doing all of the things you think you might need within the next three years. Consider some essential features like multi-location inventory management, eCommerce integration, advanced reporting, loyalty POS programs, customized sales, managing returns, curbside pickup, and whatever else you think your business needs now or in the future. If you choose good cloud-based software, these features may already be available or easily added as you need them in the future.
You also want to consider how your POS can accommodate your business and your brand identity to get best pos software system. Pick a system that allows customization of the menus, reporting, screens, and receipts so that you can make it your own.
Data security is critical in today’s world. Be sure that all your equipment supports the Payment Card Industry (PCI) Data Security Standard and Payment Application Data Security Standard (PA-DSS). This assures the highest level of data protection with rules that include not storing prohibited data (such as CVV2 or PIN data) and assurance that industry best practices are followed. Your business may be hacked, and you may incur fines, legal issues, and lost sales if your POS is not secure.
Nobody thinks about calling customer support until they need help. But this is one of your most essential considerations when picking POS software and systems. When you are getting started or when you have a problem, do you want customer-friendly support from experts, or an overseas call center for assistance? Be sure that you choose a company that cares about nurturing your business and helping you to succeed versus a mega-corporation that treats you like a number.
Selecting the best POS software and system for POS features is a critical decision for your company’s short and long-term success. This article only scratches the surface and may leave you with more questions than answers. Be sure that the company you work with spends the time with you to answer these questions and help you decide what is right for you.