When you meet someone new, you may give them a clean slate and trust them until they do something to violate your belief in them. But when you’re running a business and employees are taking POS payment for your inventory, it is a different story. Your livelihood is at stake!
It is essential to have a point of sale device or system that lets your run a POS report on specific register transactions to doublecheck for honesty and mistakes. Most point of sale technology enables you to do this. POS inventory checking and retail performance metrics are also key features that you want in your POS capabilities. If I were to write a POS guide, those are two features I would include in my how to make POS list.
Great point of sale technology also lets you limit access for new employees, trainees, and underage staff. For instance, you might want to require trainees to get a second employee to confirm high-dollar sales or an adult staff to process a transaction for adult merchandise. You also want to do proper POS system training so that your managers know what checks and balances and POS capabilities you have available to use.
Sound POS eCommerce systems also have similar checks and balances for employees working with your website, so you want to be sure to use them. For instance, examples of return policies for retail show that merchants are concerned with employees being a weak link in return fraud. POS eCommerce integration can also hurt your business if not done correctly. For example you can see here how ACID point of sale deals with different levels of multiple user permissions and pos smartcard access points.
A point of sale function list should not just be limited to the features you need for ringing up sales! There are many advantages of electronic point of sale, and it is worth going through whatever retail POS system tutorial that your vendor provides to learn all of the POS features.